Shipping policy
KNISH Shipping Policy
Thank you for shopping with KNISH. We take pride in delivering high-quality products with reliable and transparent shipping practices. Please review the details below regarding how your order is processed and delivered.
Order Processing Time
All orders are processed within 1–3 business days.
During peak seasons or collection launches, processing times may be extended by an additional 1–2 days.
Shipping Destinations
We currently ship to:
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United Kingdom
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European Union
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United States & Canada
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India
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Select International Regions
If your region is not available at checkout, please contact us for assistance.
Shipping Fees
Shipping rates are calculated at checkout based on:
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Delivery destination
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Order weight
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Courier availability
We continuously work with our logistics partners to provide competitive rates and timely delivery.
Estimated Delivery Timelines
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United Kingdom: 2–5 business days
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Europe: 5–10 business days
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USA & Canada: 7–14 business days
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India: 7–14 business days
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Rest of World: 10–20 business days
Please note that these are estimated timelines and may vary due to customs clearance or courier delays.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, and additional fees imposed by the destination country.
These charges are the responsibility of the customer, and KNISH is not liable for any delays caused by customs procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is submitted, please contact us immediately. Once an order has been dispatched, we may not be able to modify the delivery information.
Lost or Stolen Packages
KNISH is not responsible for packages that are confirmed as delivered but remain unallocated.
We will, however, assist you in coordinating with the courier to investigate the issue.
Pre-Order Items
Orders containing pre-order products will be shipped once the pre-order items are ready.
If your order includes both in-stock and pre-order items, all products will be shipped together unless stated otherwise.
Customer Support
For any shipping-related concerns or inquiries, please contact us at:
hello@knish.uk
or reach out through our official Instagram page @knish.uk
Our team strives to respond promptly and provide the best possible assistance.